Shipping policy

Dispatch

Orders are dispatched from mainland China within 24 hours after payment confirmation.

Destinations

We deliver to the United States, Canada, Australia, the European Union, the United Kingdom, Switzerland and Norway. Delivery to other destinations is not currently available.

Shipping charges

For supported destinations, orders below USD 100 have a flat shipping fee of USD 10. Orders of USD 100 or more qualify for free shipping.

Delivery time

Transit time depends on the destination country and is separate from our 24-hour dispatch period. Contact us before ordering for the current delivery estimate for your destination. Carrier operations and customs processing may affect delivery.

Questions about delivery

Email chonymeng@gmail.com with your destination or order reference for delivery questions, address corrections, or a delayed or missing parcel. If an order cannot be delivered as agreed, your rights under applicable consumer law remain unaffected.

Delivery clarity Region, timing, and charges reviewed before payment
Return guidance Eligibility and request steps written in plain language
Verified payment status Orders confirm only after provider verification

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